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Hospice & palliative care · Irvine, CA · clients nationwide

You give families peace. There's no pipeline reaching them, or the planners who refer them.

Marketing for hospice and palliative care.

Sound familiar?

A hospice agency in Orange County does careful, kind work and has a site that says 'compassionate care at life's end.' That's the marketing content. A daughter whose father was just told there's nothing more to do searches 'hospice care at home Orange County' at 9pm and wants to know what happens tonight, who will come, and what it costs. The site doesn't say.

The right people rarely find the agency. Discharge planners at the hospital refer to whoever visited last, and nobody from here has in months. Nothing on the site makes the daughter feel this is the one. Her form sits until morning.

Families who do choose the agency are grateful, and never asked to say so, so the next family can't find those stories. The director can't say which planner, physician or search produced last quarter's admissions. The care was never the problem. The pipeline was, because there wasn't one.

The pain points

Where the pipeline is broken today.

  • 01

    The site is vague; the daughter needs answers tonight.

  • 02

    Planners refer to whoever visited last.

  • 03

    Nothing makes her feel this is the one.

  • 04

    The form waits until morning.

  • 05

    No follow-up over the week the decision takes.

  • 06

    Stories and reviews unasked.

  • 07

    Admissions a mystery.

The solution: our marketing pipeline

The same seven-step pipeline, built for hospice & palliative care.

Content that explains, shown to the right people, that makes them curious, gets them to sign up, takes them to the next step, turns them into customers, and repeats. Here is what each step looks like for you.

Book my free 30-minute consultation
Pipeline stepYour problem todayWhat we doWhat changes
01We make your marketing contentVague and soft-focusPlain pages for the hard questions: tonight, who comes, cost, Medicare. The director on camera. Families' stories with permission.She gets her answers at 9pm.
02The right people see itForgotten by plannersA monthly, useful update to planners, physicians and facilities, automated. Search by need and city.Your name is there when they refer.
03They get curiousNothing makes her feel itEvery page answers the next hard question, kindly.She calls you.
04They sign upThe form waitsInquiry routing to an on-call human within minutes, day or night.Someone answers tonight.
05They take the next stepNo follow-upA gentle note the next day and later in the week, in the director's voice.The decision ends with you.
06They become a customerStories unaskedA respectful request for a story or review after. Every admission tracked to what brought it.The next family finds you, and you know why.
07It repeatsA mysteryThe pipeline runs on its own, quietly.You kick back. It repeats.

It explains what you built, answers the people who ask, and keeps them until they buy. You keep building.

Start here

Ready to fix this?

Sign up and we'll reach out to schedule a free 30-minute call. We go over your company, find out the details, and tell you exactly how we'd handle the list above.

Free 30 min consultation

Sign up and we'll reach out to schedule a call.

From there we'll get everything explained to you on the call.

Free consultation, no obligation. A person reaches out to schedule.