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Problems we solve · Diagnostics & digital health · Irvine, California

Healthcare app marketing: how to get users who stay and clinicians who recommend it

People search this as: “healthcare app marketing”, “medical app marketing”, “health app promotion”, “digital health marketing agency”.

Sound familiar?

The app works. Two years of validation, a study that proves it. Downloads look fine on the dashboard. What the dashboard doesn't show is that most users see a number they don't understand and stop opening it by day four, and that their doctors have never heard of it.

You're marketing to two customers who speak different languages, with one website that speaks neither. The patient wants to know what the number means. The clinician wants sensitivity, specificity and workflow. Both are getting the app store listing.

Healthcare app marketing is a pipeline with two lanes: content that explains the result to patients and the evidence to clinicians, each shown where that audience actually looks, a sign-up that shows value before it asks questions, a first-use walkthrough that arrives the moment they join, and tracking on the metric that matters, which is repeat use, not downloads.

Example

What this sounds like when it works.

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Digital health founder

Remote monitoring

The pain points

Where the pipeline is broken today.

  • 01

    The content is a store listing and a study PDF.

  • 02

    Patients get the clinical version, clinicians get the consumer version, neither gets the evidence.

  • 03

    A number nobody understands makes nobody curious or confident.

  • 04

    Sign-ups never get a first-use walkthrough, so half never reach real use.

  • 05

    No follow-up after day one; the habit never forms.

  • 06

    Downloads are tracked; repeat use and clinician orders aren't.

  • 07

    Every cohort starts from zero.

The solution: our marketing pipeline

The same seven-step pipeline, built for this problem.

Take the 2-minute quiz
Pipeline stepYour problem todayWhat we buildWhat changes
01We make your marketing contentListing and PDFA result explainer and an app explainer for patients; a clinician version with the evidence, sensitivity, specificity and workflow. Both on camera.Both customers understand it in their language.
02The right people see itWrong version to wrong personA patient path through search and condition communities; a clinician path through peers and specialty channels.Each meets the version written for them.
03They get curiousNobody curiousWhat the number means and what to do next, shown before it's asked.Trust from patients, consideration from clinicians.
04They sign upSign-ups go nowhereA sign-up page that shows value first; a first-use walkthrough sent the moment they join.More people reach the first real use.
05They take the next stepNo day-twoDay-two check-in, first-result walkthrough, reorder reminder, clinician summary. HIPAA-aware, automated.The habit forms.
06They become a customerWrong metricTracking on repeat use, reorders and clinician orders, by channel.You manage the business, not the download count.
07It repeatsCohort from zeroWho stayed and why feeds who gets recruited next.Users and orders keep coming.

Questions people search

Answered plainly.

How do I get users for my health app?
Explain the result in plain English, reach patients where they search for the condition, show value before asking questions at sign-up, and send a first-use walkthrough immediately. Retention starts at the first minute.
How do I get doctors to recommend a health app?
Give them the evidence in one plain-English page, a peer explaining why they use it, and a clinician version of the product story. Doctors recommend what they understand and trust.
What metrics should a digital health company track?
Repeat use, reorders or renewals, and clinician orders or recommendations, by channel. Downloads are a vanity metric.

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