Problems we solve · Diagnostics & digital health · Irvine, California
Healthcare app marketing: how to get users who stay and clinicians who recommend it
People search this as: “healthcare app marketing”, “medical app marketing”, “health app promotion”, “digital health marketing agency”.
Sound familiar?
The app works. Two years of validation, a study that proves it. Downloads look fine on the dashboard. What the dashboard doesn't show is that most users see a number they don't understand and stop opening it by day four, and that their doctors have never heard of it.
You're marketing to two customers who speak different languages, with one website that speaks neither. The patient wants to know what the number means. The clinician wants sensitivity, specificity and workflow. Both are getting the app store listing.
Healthcare app marketing is a pipeline with two lanes: content that explains the result to patients and the evidence to clinicians, each shown where that audience actually looks, a sign-up that shows value before it asks questions, a first-use walkthrough that arrives the moment they join, and tracking on the metric that matters, which is repeat use, not downloads.
Example
What this sounds like when it works.
Tap to listen.
Digital health founder
Remote monitoring
The pain points
Where the pipeline is broken today.
- 01
The content is a store listing and a study PDF.
- 02
Patients get the clinical version, clinicians get the consumer version, neither gets the evidence.
- 03
A number nobody understands makes nobody curious or confident.
- 04
Sign-ups never get a first-use walkthrough, so half never reach real use.
- 05
No follow-up after day one; the habit never forms.
- 06
Downloads are tracked; repeat use and clinician orders aren't.
- 07
Every cohort starts from zero.
The solution: our marketing pipeline
The same seven-step pipeline, built for this problem.
Questions people search
Answered plainly.
- How do I get users for my health app?
- Explain the result in plain English, reach patients where they search for the condition, show value before asking questions at sign-up, and send a first-use walkthrough immediately. Retention starts at the first minute.
- How do I get doctors to recommend a health app?
- Give them the evidence in one plain-English page, a peer explaining why they use it, and a clinician version of the product story. Doctors recommend what they understand and trust.
- What metrics should a digital health company track?
- Repeat use, reorders or renewals, and clinician orders or recommendations, by channel. Downloads are a vanity metric.
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